Privacy policy

Privacy policy & cookie policy

This privacy policy & cookie policy informs you about how we process personal data and which cookies are used on our website. It also explains what data we collect, for what purposes we use it and what rights you have regarding your data.

1. General

The protection of your personal data is important to us. We treat your data confidentially and in accordance with the applicable data protection regulations of Switzerland (revFADP) and – where applicable – the EU General Data Protection Regulation (GDPR).

The controller responsible for data processing is:
REPBORN.ch
Switzerland
Email: info@repborn.ch

2. Collection and processing of personal data

We collect personal data when you visit our website, place an order or contact us. The data processed includes in particular:

  • First and last name
  • Billing and delivery address
  • Email address, phone number
  • Payment data
  • IP address, browser and device data
  • Order, communication and usage data

Processing only takes place to the extent necessary for the fulfilment of the contract, the operation of the website or for marketing purposes.

3. Purposes of use

We use your data for the following purposes:

  • Processing and fulfilment of orders
  • Communication with customers (email, contact form)
  • Operation and optimisation of our website (e.g. via Google Analytics 4)
  • Marketing and remarketing (e.g. Google Ads / Meta Ads)
  • Legal obligations (e.g. retention requirements)
  • Ensuring IT and data security

4. Cookies and tracking technologies

Our website uses cookies and similar technologies to enable basic functions, analyse usage and measure the success of our advertising.

We use in particular:

  • Shopify Analytics (functional cookies)
  • Google Analytics 4 for reach measurement
  • Google Ads Conversion Tracking (via Google Tag Manager)

Non-essential cookies (statistics / marketing) are only set after your consent. You can change or withdraw your consent at any time via our cookie banner.

Note on the legal basis:
Processing via cookies is carried out on the basis of your consent (Art. 6(1)(a) GDPR / Art. 31 revFADP) or – where technically necessary – on the basis of our legitimate interest (Art. 6(1)(f) GDPR).

5. Data sharing with third parties

Your data is only shared to the extent necessary for the fulfilment of the contract or where you have expressly consented. This includes:

  • Shipping service providers (Post / DHL / DPD / others)
  • Payment providers (credit card, TWINT, Stripe)
  • IT service providers (Shopify Inc., Google Ireland Ltd.)

All third parties are contractually obliged to protect your data in accordance with applicable data protection law.

6. Data transfer abroad

Shopify Inc. and Google Ireland Ltd. may also transfer data to countries outside Switzerland and the EU. This is done in accordance with valid standard contractual clauses (SCCs).

7. Data security (SSL/TLS encryption)

Our website uses SSL/TLS encryption to protect confidential content. You can recognise an encrypted connection by "https://" and the padlock symbol in the browser.

8. Payment processing

For payments, we work with external payment service providers (e.g. Stripe, TWINT, credit card providers). Relevant data is transmitted depending on the payment method.

9. Contact form & email communication

When you contact us via form or email, we use your details exclusively to process your enquiry.

10. Newsletter

For the newsletter, we use your email address exclusively for sending. You can unsubscribe at any time via the link in the newsletter.

11. Your rights

You have the following rights under the revFADP:

  • Right of access
  • Right to rectification or erasure
  • Right to restriction of processing
  • Right to object (e.g. marketing)
  • Right to data portability
  • Right to withdraw consent

Contact: info@repborn.ch

12. Retention period

Data is only stored for as long as necessary or as long as statutory retention periods exist.

13. Data security

We protect your data through appropriate technical and organisational measures. Payment data is processed exclusively via encrypted connections.

14. Changes

We reserve the right to change this privacy policy at any time.