Terms & Conditions

Terms & Conditions (T&C) – REPBORN.ch

As of: June 2026

1. Scope

All services of REPBORN.ch are provided exclusively on the basis of these Terms & Conditions (T&C). Deviating provisions only apply if they have been agreed in writing with REPBORN.

2. Conclusion of contract

The offers in the online shop constitute a non-binding invitation to order goods. By completing the order, the customer submits a binding offer to purchase. The order confirmation is sent electronically to the email address provided by the customer.

3. Right of withdrawal

As a consumer, you have the right to withdraw from your order within 30 days without stating any reason (CO Art. 40a ff.). The period begins on the day you receive the goods. To exercise your right of withdrawal, please contact us by email at info@repborn.ch with your order number.

Returns are free of charge within 30 days of receiving the goods. Amounts already paid will be refunded within 5–10 business days after receipt and inspection of the returned goods, to the original payment method.

4. Product information & tolerances

Our products are manufactured to the highest quality standards.

  • Colour deviations of up to ±3% are possible and do not constitute a defect.
  • Sizes (length/width) may vary by ±3%.
  • For Pantone colours, minimal deviations are technically possible.
  • Remnant stock is excluded from exchange.

These points do not constitute grounds for exchange.

5. Prices & payment terms

All prices are in CHF incl. 8.1% VAT. Price changes are possible at any time.

  • For group images, the price applies to the described item.
  • Decoration is not included in the delivery.
  • Colour representations on screens may differ from the original.

Payment methods:

  • Mastercard, Visa
  • TWINT
  • PayPal
  • Apple Pay
  • Google Pay

All payments are SSL-encrypted and secure.

Note:
For prepayment by bank transfer, no delivery will be made if no payment is received within 10 days. The order will be automatically cancelled.

6. Delivery & shipping

Shipping is carried out with CH-POST (PostPac Priority / A-Post) within Switzerland and to Liechtenstein. Delivery time: 1–3 business days. Transport insurance only upon the customer's explicit request.

7. Availability & withdrawal

Should a product no longer be available after the conclusion of the contract, we reserve the right to offer equivalent goods or to withdraw from the contract. Payments already made will be refunded within 5–10 business days.

8. Retention of title

The goods remain the property of Sevki GmbH (operator of REPBORN.ch) until full payment has been received.

9. Returns & complaints

  • Return possible within 30 days.
  • Returns are free of charge within 30 days of receiving the goods.
  • The goods must be unused, unwashed and in their original condition.
  • Please include the invoice with your return.
  • Defects must be reported in writing within 10 days of receipt; for hidden defects, upon discovery.
  • Damaged or used goods as well as items without original packaging will not be credited.
  • Please inspect the goods upon delivery for damage and report it immediately to the delivery person and to us.

10. Privacy

Our privacy policy is part of these T&C and can be accessed at:
www.repborn.ch/en/pages/datenschutz

11. Dispute resolution

For disputes arising from online purchases, the European Commission's online dispute resolution platform is available at: ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Applicable law & jurisdiction

Swiss law applies exclusively, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction is Klingnau, Switzerland.

13. Language of contract

The language of the contract is German. In the event of linguistic differences, the German version of these T&C shall be binding.